Customer Care Coordinator

Servco

Hawaii, US
Base: $18.85 - $23.65 ph; bonus/equity: not specif...
Hybrid
Answer inbound and outbound phone calls
Schedule appointments for vehicle service
Multi-task in fast-paced environment
The role involves working in a hybrid call center to assist customers with scheduling appointments at various dealerships across Hawaii

Job Summary

  • The role involves working in a hybrid call center to assist customers with scheduling appointments at various dealerships across Hawaii.
  • Employees are responsible for coordinating shuttle or loaner services and resolving customer issues effectively.
  • Servco is a collective of over 2,000 individuals guided by core values of Respect, Service, Teamwork, and Innovation.

Matching Summary

The role involves working in a hybrid call center to assist customers with scheduling appointments at various dealerships across Hawaii.

Salary

Base: $18.85 - $23.65 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Answer inbound and outbound phone calls
  • Schedule appointments for vehicle service
  • Multi-task in fast-paced environment
  • Type minimum 25 words per minute
  • Flexible Monday through Saturday schedule

Nice-to-have

  • Positive attitude and helpful demeanor
  • Calm under pressure
  • Excellent listening skills
  • Commitment to superior service values

Key Requirements

  • High School Diploma or equivalent education
  • Minimum 2 years of customer service experience
  • Basic computer skills and typing speed of 25 wpm
  • Full-time availability Monday through Saturday

Work Rights

Not specified

Tailored Resume

Cover Letter