As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life
Job Summary
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
Your role will consist of; inbound and outbound calls with external stakeholder and claim administration duties.
EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other and Flexibility to work from home to support work/life balance.
Matching Summary
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
Skills & Requirements
Must-have
Inbound and outbound calls
Claim administration duties
Assist worker and employer with claim process
Manage telephone enquiries
Microsoft Office Suite proficiency
Nice-to-have
High level of empathy
Solution focused mindset
Embrace change with confidence
Learning and growing within the business
Key Requirements
Full time, permanent position
Work-from-home flexibility considered from month three