1er De Réception (h/f)

Mercure Lyon Est Chaponnay

Chaponnay, France
On-site
Experience in hotel reception
Supervising reception staff
Fluent in french and english
The role involves supervising and supporting reception colleagues while acting as the right hand to the head of reception

Job Summary

  • The role involves supervising and supporting reception colleagues while acting as the right hand to the head of reception.
  • Candidates must manage daily operations including check-ins, check-outs, and resolving unexpected issues with a calm demeanor.
  • The position requires fluency in both French and English to ensure excellent service for a diverse clientele.

Matching Summary

Match Score: 85

The role involves supervising and supporting reception colleagues while acting as the right hand to the head of reception.

Skills & Requirements

Must-have

  • Experience in hotel reception
  • Supervising reception staff
  • Fluent in French and English
  • Check-in and check-out management
  • Problem-solving under pressure

Nice-to-have

  • Strong organizational skills
  • Team collaboration mindset
  • Positive attitude and humor
  • Client satisfaction focus
  • Strategic thinking for occupancy

Key Requirements

  • Previous experience in hotel reception
  • Bilingual proficiency (French/English)
  • Proven ability to lead a team

Work Rights

Not specified

Tailored Resume

Cover Letter