Patient Access - Communications Specialist Ii

Baptist Healthcare System Inc

Not specified; benefits: health, vision, dental, p...
Answer switchboard and information desk telephones
Monitor alarms and emergency telephones
Process work orders in a timely manner
The role involves directly answering incoming calls from the switchboard and patient information lines in a courteous and professional manner

Job Summary

  • The role involves directly answering incoming calls from the switchboard and patient information lines in a courteous and professional manner.
  • Employees are responsible for monitoring alarms and emergency telephones to communicate necessary information quickly during critical situations.
  • The company offers comprehensive benefits including health, vision, dental, pet insurance, and tuition reimbursement up to $6,000 annually.

Matching Summary

The role involves directly answering incoming calls from the switchboard and patient information lines in a courteous and professional manner.

Salary

Not specified; Benefits: Health, Vision, Dental, Pet Insurance, Life, Disability, Tuition Reimbursement up to $6,000 annually

Skills & Requirements

Must-have

  • Answer switchboard and information desk telephones
  • Monitor alarms and emergency telephones
  • Process work orders in a timely manner
  • Greet visitors professionally

Nice-to-have

  • Comfortable using common computer applications
  • Manage difficult or emotional situations
  • Ensure positive customer interactions

Key Requirements

  • High school diploma or equivalent
  • One year customer service experience

Work Rights

Not specified

Tailored Resume

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