Xfinity Retail Service Associate

Sky (Comcast)

Baytown, TX, United States
Base pyy: $18.56; bonus/equity: most sales positio...
Mobile activations and customer education
Troubleshoot device or service issues
Assist with operational priorities
This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile

Job Summary

  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences.
  • Comcast provides best-in-class Benefits to eligible employees, supporting employees physically, financially and emotionally.

Matching Summary

This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.

Salary

Base Pay: $18.56; Bonus/Equity: Most sales positions eligible for Commission, most non-sales positions eligible for Bonus; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activations and customer education
  • Troubleshoot device or service issues
  • Assist with operational priorities
  • Provide exceptional customer support
  • Handle mobile activation and troubleshooting

Nice-to-have

  • Enthusiastic learner and advocate
  • Foster and support a culture of inclusion
  • Win as a team through collaboration
  • Own the customer experience

Key Requirements

  • 0-2 Years Relevant Work Experience
  • High School Diploma / GED

Work Rights

Not specified

Tailored Resume

Cover Letter