[쿠팡이츠서비스] Director Ii, Program Management (business & Operations)
Coupang Inc
Seoul, South Korea
On-site
15+ years delivery operation experience
Lead large-scale operational projects
Supply chain efficiency optimization
The role involves leading the end-to-end operation efficiency of Coupang Eats Services to maximize customer satisfaction through data-driven strategies
Job Summary
The role involves leading the end-to-end operation efficiency of Coupang Eats Services to maximize customer satisfaction through data-driven strategies.
Candidates must possess over 15 years of experience in delivery operations, strategy, or business analysis with a proven track record of leading large-scale projects.
The position requires strong leadership skills to manage talent acquisition, development, and performance evaluation within the delivery operation and planning organization.
Matching Summary
The role involves leading the end-to-end operation efficiency of Coupang Eats Services to maximize customer satisfaction through data-driven strategies.
Skills & Requirements
Must-have
15+ years Delivery Operation experience
Lead large-scale operational projects
Supply Chain efficiency optimization
Data-driven strategic decision making
Agile leadership in fast-paced environments
Nice-to-have
Food delivery or ride-hailing background
Last-mile service operations expertise
Startup growth environment experience
Cross-functional team collaboration
Process automation and digitalization
Key Requirements
15+ years experience in Delivery Operation, Strategy, or Business Analysis
Proven success leading large-scale operational teams or enterprise-level projects
Experience structuring and solving complex operational problems
Demonstrated ability to drive initiatives that improve output metrics