Customer Service Officer

AIG

Answering customer enquiries and complaints
Providing accurate product information
Taking orders and after sales service
Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service

Job Summary

  • Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.
  • AIG offers world-class opportunities that lead to exciting careers across a broad range of disciplines and values in-person collaboration as a vital part of its culture.
  • AIG's Total Rewards Program is a comprehensive benefits package focused on health, wellbeing, financial security, and professional development.

Matching Summary

Answering customer enquiries and complaints by phone and email, providing accurate product/marketing/service information to clients, and taking orders and providing after sales service.

Skills & Requirements

Must-have

  • Answering customer enquiries and complaints
  • Providing accurate product information
  • Taking orders and after sales service
  • Professional business services image
  • 5 days work week
  • PC literate and able to type fast

Nice-to-have

  • Good team player with positive attitude
  • Proactive mindset and can-do attitude
  • Self-motivated and eager to learn
  • Responsible and patient
  • Able to work under pressure
  • Good problem solving skills

Key Requirements

  • Good communication and written skills in English, Cantonese
  • Good in Microsoft Office preferred
  • Form 5 standard
  • 1 year relevant work experiences

Work Rights

Not specified

Tailored Resume

Cover Letter