Customer Service Representative

Lazy 3 Animal Care

Laredo, TX, United States
Depending on experience; not specified; not specif...
Professional phone etiquette
Prioritize and complete tasks
Problem solving and adaptation
Understand, communicate, and properly prioritize scheduled appointments, client education, and lobby triage to ensure an efficient and productive schedule and daily workflow

Job Summary

  • Understand, communicate, and properly prioritize scheduled appointments, client education, and lobby triage to ensure an efficient and productive schedule and daily workflow.
  • Accept payments, make change, process credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success, empowering team members with the resources, support, and opportunities needed to thrive in their careers.

Matching Summary

Understand, communicate, and properly prioritize scheduled appointments, client education, and lobby triage to ensure an efficient and productive schedule and daily workflow.

Salary

Depending on experience; Not specified; Not specified

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Prioritize and complete tasks
  • Problem solving and adaptation
  • Computer efficiency
  • Accept payments and manage cash drawer

Nice-to-have

  • Empathy and compassion
  • Calm under pressure
  • Creating positive client impressions

Key Requirements

  • HS Diploma or educational equivalent
  • Excellent customer service skills
  • Very detail-oriented
  • Ability to work most Saturdays
  • Experience with Veterinary Electronic Medical Records
  • One year of customer service representative experience
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter