Kfm./ Tech. Vertragskundenbetreuer (m/w/d)

Viessmann Climate Solutions

Munich, Germany
Not specified; not specified; benefits include 30 ...
Not specified in the job description.
Technical customer service experience
Heating technology or shk training
Leadership of field service technicians
Viessmann Climate Solutions is seeking a Team Leader for their field service team in Munich, responsible for managing service technicians and ensuring customer satisfaction in the heating and cooling industry. The ideal candidate should have a background in heating technology, strong leadership skills, and a commitment to fostering team development

Job Summary

  • The role involves leading a team of field service technicians in Munich while ensuring high customer satisfaction and quality standards.
  • Candidates will contribute to the development of products by providing feedback from the field and participating in internal knowledge exchanges.
  • Employees receive a fully equipped Mercedes-Benz company vehicle, 30 days of paid vacation, and access to corporate benefits programs.

Matching Summary

Match Score: 85

Viessmann Climate Solutions is seeking a Team Leader for their field service team in Munich, responsible for managing service technicians and ensuring customer satisfaction in the heating and cooling industry. The ideal candidate should have a background in heating technology, strong leadership skills, and a commitment to fostering team development.

Salary

Not specified; Not specified; Benefits include 30 days vacation, company car, health program, and corporate discounts

Skills & Requirements

Must-have

  • Technical customer service experience
  • Heating technology or SHK training
  • Leadership of field service technicians

Nice-to-have

  • Master craftsman or technician certification
  • Strong empathy and communication skills
  • Experience with digital platforms

Key Requirements

  • Completed training in heating technology, SHK, or equivalent
  • Long-term experience in technical customer service
  • Previous leadership experience required
  • Class B driver's license mandatory
  • High travel readiness expected

Work Rights

Not specified

Tailored Resume

Cover Letter