As a Client Service Manager, you manage the Compliance, Legal & Risk Applications Production Support area, monitor the stability of day-to-day operations and ensure continuous improvements to the applications
Job Summary
As a Client Service Manager, you manage the Compliance, Legal & Risk Applications Production Support area, monitor the stability of day-to-day operations and ensure continuous improvements to the applications.
In their daily work and through regular service review meetings, they guide and steer the IT vendor to ensure that the services provided and the corresponding service levels can achieve the desired business result.
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral).
Matching Summary
As a Client Service Manager, you manage the Compliance, Legal & Risk Applications Production Support area, monitor the stability of day-to-day operations and ensure continuous improvements to the applications.
Skills & Requirements
Must-have
IT production systems management
IT vendor control and monitoring
KPI reporting and service reviews
ITIL best practices
SDLC governance
Process Management, Governance, Compliance & Risk Management