Coordinateur·rice Planning & Relation Client

Murfy

Saint-Priest, France
Base: 2,083.45 € grosspmnth; bonus/equity: team bo...
On-site with 2 days of telework per week.
7opteam planning tool proficiency
Zendesk ticket management
Aircall phone system usage
Murfy is seeking a Planning and Customer Relations Coordinator to manage technician scheduling, logistics, and customer interactions in a role that emphasizes operational performance and client satisfaction. The position is based in Saint-Priest, France, and offers a collaborative environment focused on ecological transition and appliance repair

Job Summary

  • The role serves as a key pivot for operational performance and client satisfaction in the Auvergne/Rhône-Alpes region.
  • Responsibilities include building technician tours using 7Opteam to optimize productivity and managing daily operational disruptions.
  • The company offers a CDI contract with 2 days of remote work per week and full employer-paid health insurance.

Matching Summary

Match Score: 85

Murfy is seeking a Planning and Customer Relations Coordinator to manage technician scheduling, logistics, and customer interactions in a role that emphasizes operational performance and client satisfaction. The position is based in Saint-Priest, France, and offers a collaborative environment focused on ecological transition and appliance repair.

Salary

Base: 2083.45 € gross/month; Bonus/Equity: Team bonus based on internal grid; Benefits: Meal tickets, fully paid mutual insurance

Skills & Requirements

Must-have

  • 7Opteam planning tool proficiency
  • Zendesk ticket management
  • Aircall phone system usage
  • Daily schedule optimization
  • Customer issue resolution

Nice-to-have

  • Logistics or planning experience
  • Strong organizational skills
  • Agile environment adaptability
  • Ecological transition motivation

Key Requirements

  • Experience in logistics or planning preferred
  • Excellent oral and written communication skills
  • Ability to manage urgent situations calmly

Work Rights

Not specified

Tailored Resume

Cover Letter