Care Coordinator

PetVet Care Centers

Brandon, FL, United States
Base: $15-$17 usd ph; bonus/equity: not specified;...
On-site
Excellent customer service skills
Collect payments and verify invoices
Answer and triage phone calls
PetVet Care Centers is seeking a Care Coordinator for their Brandon Equine Medical Center. The ideal candidate should have equine knowledge, customer service experience, and strong communication skills, with a focus on delivering excellent care and support

Job Summary

  • The Care Coordinator contributes to the success of a high-performing organization committed to delivering superior care and exceptional service.
  • Essential duties include collecting payments, communicating with clients regarding labs, and maintaining proper client and patient information in practice management software.
  • Benefits include medical, dental, and vision insurance, paid parental leave, and a 401(k) with discretionary contribution.

Matching Summary

Match Score: 85

PetVet Care Centers is seeking a Care Coordinator for their Brandon Equine Medical Center. The ideal candidate should have equine knowledge, customer service experience, and strong communication skills, with a focus on delivering excellent care and support.

Salary

Base: $15-$17 USD per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), pet discounts, EAP access

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Collect payments and verify invoices
  • Answer and triage phone calls
  • Maintain patient information in HVMS
  • Prepare and track lab samples
  • Basic horse knowledge required

Nice-to-have

  • Positive attitude and compassion
  • Strong critical thinking skills
  • Detail oriented and self-motivated
  • Ability to accept constructive criticism
  • Excellent math and writing skills

Key Requirements

  • Required basic horse knowledge
  • Customer Service Experience required
  • Associate's degree preferred
  • Proficiency with Windows based systems and HVMS

Work Rights

Not specified

Tailored Resume

Cover Letter