Front Office Patient Financial Service Representative Alzheimers Institute
Banner Medical Group
Phoenix, Arizona, US
On-site
Patient registration and insurance verification
Collect patient liability and provide financial guidance
Schedule office visits and procedures
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information
Job Summary
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information.
Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately.
Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement.
Matching Summary
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information.
Skills & Requirements
Must-have
Patient registration and insurance verification
Collect patient liability and provide financial guidance
Schedule office visits and procedures
Proactive interpersonal communication skills
Fast-paced, multi-task environment
Nice-to-have
Experience with company systems and processes
Previous cash collections experience
Key Requirements
High school diploma/GED or equivalent
1+ years of patient financial services experience
Strong interpersonal, oral, and written communication skills