Student Success Specialist

University Of Massachusetts

Boston, MA, US
Grade: 30; not specified; union exempt position ph
On-site
Bachelor's degree required
1 to 3 years relevant experience
Database management skills
The Student Services Specialist serves as the primary resource person supporting students from initial interest through academic completion

Job Summary

  • The Student Services Specialist serves as the primary resource person supporting students from initial interest through academic completion.
  • Responsibilities include maintaining communication systems, managing student databases, and assigning new students to advisors using WISER.
  • The role involves collaborating with faculty and staff to organize student success events such as open houses and graduation ceremonies.

Matching Summary

The Student Services Specialist serves as the primary resource person supporting students from initial interest through academic completion.

Salary

Grade: 30; Not specified; Union exempt position

Skills & Requirements

Must-have

  • Bachelor's Degree required
  • 1 to 3 years relevant experience
  • Database management skills
  • Effective oral and written communication
  • Ability to work with diverse populations

Nice-to-have

  • Knowledge of environmental science or studies
  • Experience with student development theory
  • Strong organizational and attention to detail
  • Commitment to customer service excellence
  • Ability to supervise work-study students

Key Requirements

  • Bachelor's Degree
  • 1 to 3 years of relevant experience
  • Internal Professional Staff Bargaining Unit priority for first 10 days

Work Rights

Not specified

Tailored Resume

Cover Letter