Customer Relationship Specialist - North Lakes

Bank of Queensland

North Lakes, Australia
Not specified; not specified; comprehensive benefi...
Previous customer service experience
Confident communication skills
Proactive solutions-focused mindset
This role serves as the welcoming face of BOQ in the North Lakes branch, focusing on identifying and responding to customers' financial needs

Job Summary

  • This role serves as the welcoming face of BOQ in the North Lakes branch, focusing on identifying and responding to customers' financial needs.
  • The position offers a structured pathway toward becoming a Lending Specialist with training in lending fundamentals.
  • Employees enjoy comprehensive benefits including flexible working arrangements, discounted financial products, and paid parental leave.

Matching Summary

This role serves as the welcoming face of BOQ in the North Lakes branch, focusing on identifying and responding to customers' financial needs.

Salary

Not specified; Not specified; Comprehensive benefits package including salary sacrificing options

Skills & Requirements

Must-have

  • Previous customer service experience
  • Confident communication skills
  • Proactive solutions-focused mindset

Nice-to-have

  • Exposure to consumer lending
  • Collaborative spirit
  • Drive to go above and beyond

Key Requirements

  • 12 Month Secondment commitment
  • Part-time availability (30hrs Per Week)
  • Experience in banking or financial services

Work Rights

Background screening required under Anti-Money Laundering Act

Tailored Resume

Cover Letter