Sales Director - Cx Solutions

CSG International Sdn. Bhd.

United States Remote
Base: $145,697.16-$233,110.58; bonus/equity: eligi...
Hybrid
5+ years formal field sales experience
8+ years prospecting and qualifying prospects
Experience in financial services healthcare retail or telecom
The role involves owning and growing a portfolio of strategic CX accounts by executing plans focused on expanding adoption of AI-enabled solutions

Job Summary

  • The role involves owning and growing a portfolio of strategic CX accounts by executing plans focused on expanding adoption of AI-enabled solutions.
  • Candidates will lead the end-to-end sales process including discovery, value conversations, proposal development, and contract negotiation.
  • The company offers flexible work options, unlimited paid vacation, and a collaborative culture recognized as one of America's Greatest Workplaces in Tech.

Matching Summary

The role involves owning and growing a portfolio of strategic CX accounts by executing plans focused on expanding adoption of AI-enabled solutions.

Salary

Base: $145,697.16-$233,110.58; Bonus/Equity: Eligible for bonus opportunity; Benefits: Flexible work options, Unlimited Paid Vacation, Volunteer Time Off

Skills & Requirements

Must-have

  • 5+ years formal field sales experience
  • 8+ years prospecting and qualifying prospects
  • Experience in Financial Services Healthcare Retail or Telecom
  • Proven track record exceeding sales quotas
  • Full sales cycle management from prospect to close
  • Senior-level client relationship management

Nice-to-have

  • Background selling contact center or omnichannel solutions
  • Familiarity with Generative AI and AI Agents
  • Experience driving CX transformation initiatives
  • Ability to articulate ROI and business outcomes
  • Collaborative cross-functional team leadership

Key Requirements

  • 8+ years of sales experience
  • 5+ years in target markets (Financial Services, Healthcare, Retail, Cable/Telecom)
  • Demonstrated success achieving sales quotas
  • Strong Client Relationship Management skills

Work Rights

Not specified

Tailored Resume

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