Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences
Job Summary
Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Your job will include: Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
Matching Summary
Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest and resident experiences.
Skills & Requirements
Must-have
Exceptional customer service skills
Property liaison and information provider
Process payments and deposits
Run reports and submit maintenance requests
Computer literacy and ability to learn systems
Nice-to-have
Culture of recognition and excellence
Prioritize customer satisfaction
Address conflicts and solve problems promptly
Key Requirements
High school diploma or equivalent experience
1+ years of experience in customer service
Strong organizational skills and meticulous attention to detail