Manager, Employee Relations

Capital One Canada

Toronto, Ontario, Canada
Not specified; not specified; full coverage for sp...
3d onsite
5+ years human resources experience
2+ years employee relations case management
Exceptional verbal and written communication skills
The role focuses on managing complex case work including performance management, accommodations, and organizational changes while fostering a safe and fair work environment

Job Summary

  • The role focuses on managing complex case work including performance management, accommodations, and organizational changes while fostering a safe and fair work environment.
  • Candidates will partner with business leaders to drive strategic HR projects such as developing new policies, ensuring legal compliance, and upskilling people leaders.
  • Capital One offers a hybrid work environment with three days in the office, comprehensive mental health coverage, and tuition subsidies up to $5000 per year.

Matching Summary

The role focuses on managing complex case work including performance management, accommodations, and organizational changes while fostering a safe and fair work environment.

Salary

Not specified; Not specified; Full coverage for spouses and dependents; Up to $3000 mental health coverage; Up to $5000 tuition subsidies

Skills & Requirements

Must-have

  • 5+ years Human Resources experience
  • 2+ years Employee Relations case management
  • Exceptional verbal and written communication skills
  • Strong time management for large caseloads
  • Discretion with highly confidential information

Nice-to-have

  • Experience in conflict resolution and mediation
  • Ability to present data meaningfully
  • Knowledge of Provincial and Federal Employment Law
  • Experience working with multiple stakeholders
  • Passion and initiative in dynamic team settings

Key Requirements

  • Human Resource designation or working towards (CHRP, CHRL)
  • Undergraduate or graduate degree in HR management preferred
  • 5+ years of Employee Relations experience preferred
  • Not specified

Work Rights

Not specified

Tailored Resume

Cover Letter