Service Desk Analyst – Level 1 (18-month Fixed-term Contract)

MECCA

Victoria, Australia
Fully remote
Troubleshooting pos systems
End-user support experience
Knowledge of microsoft operating systems
You will be the first point of contact for all IT-related issues

Job Summary

  • You will be the first point of contact for all IT-related issues.
  • This role offers the opportunity to gain technical exposure and experience.
  • The team is guided by MECCA values and motivated to be solutions focused.

Matching Summary

You will be the first point of contact for all IT-related issues.

Skills & Requirements

Must-have

  • Troubleshooting POS systems
  • End-user support experience
  • Knowledge of Microsoft operating systems

Nice-to-have

  • Excellent communication skills
  • Team collaboration skills
  • Experience with ticketing systems

Key Requirements

  • Experience with retail tech equipment
  • Basic networking knowledge
  • Ability to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter