Base: $58,000 - $62,000 usd; bonus/equity: not spe...
On-site
Strong proficiency with microsoft office
Ability to follow defined processes and workflows
Clear written and verbal communication skills
The Onboarding Specialist serves as the primary point of contact for new clients, ensuring they are successfully set up and guided to appropriate training resources
Job Summary
The Onboarding Specialist serves as the primary point of contact for new clients, ensuring they are successfully set up and guided to appropriate training resources.
This role focuses on executing defined onboarding processes efficiently to accelerate clients' Time to First Value while maintaining high responsiveness and accuracy.
Syndigo offers competitive health insurance benefits, PTO, volunteer time off, employer-paid disability, parental leave, 401(k), and tuition reimbursement.
Matching Summary
The Onboarding Specialist serves as the primary point of contact for new clients, ensuring they are successfully set up and guided to appropriate training resources.
Salary
Base: $58,000 - $62,000 USD; Bonus/Equity: Not specified; Benefits: Health insurance, PTO, 401(k), tuition reimbursement
Skills & Requirements
Must-have
Strong proficiency with Microsoft Office
Ability to follow defined processes and workflows
Clear written and verbal communication skills
Experience in customer service or onboarding roles
High-volume environment organization skills
Nice-to-have
Salesforce experience preferred
Churn Zero experience preferred
Curiosity and aptitude for learning SaaS platforms
Comfortable asking questions and seeking guidance
Ability to work independently in hybrid environment
Key Requirements
0-2 years of experience in customer service or technology roles
Hybrid work availability requiring 2 days per week in Chicago office