Controls Csr

Johnson Controls OpenBlue

Nuevo Leon, Mexico
Not specified (assumed to be hybrid based on industry norms).
Order processing in sap
Backorder monitoring
Customer enquiry handling
Johnson Controls OpenBlue is seeking a Customer Service Representative (CSR) focused on controls in Nuevo Leon, Mexico. The role involves order processing, customer inquiry handling, and maintaining effective communication with various stakeholders to ensure timely product delivery

Job Summary

  • Follow up transactions effectively to ensure that the agreed quantities of products are delivered to the customer as set out in the sales offer/order, at the agreed place and time.
  • Handle customer questions effectively and in a service-oriented manner, and inform customers about changed delivery times and equivalent products.
  • Johnson Controls offers a comprehensive benefits package, opportunities for professional growth and development, and engagement in meaningful projects.

Matching Summary

Match Score: 85

Johnson Controls OpenBlue is seeking a Customer Service Representative (CSR) focused on controls in Nuevo Leon, Mexico. The role involves order processing, customer inquiry handling, and maintaining effective communication with various stakeholders to ensure timely product delivery.

Skills & Requirements

Must-have

  • Order processing in SAP
  • Backorder monitoring
  • Customer enquiry handling
  • Fluent in English
  • MS Office proficiency

Nice-to-have

  • Customer-oriented experience
  • Detail-focused
  • Problem-solving skills
  • Supportive work environment

Key Requirements

  • Knowledge in SAP (desirable)

Work Rights

Not specified

Tailored Resume

Cover Letter