Sr Business Process Analyst - Knowledge Management And Ai

Workday

Fully remote
8+ years business process analyst experience
5+ years knowledge management tools and kcs
Sql and data visualization proficiency
The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools

Job Summary

  • The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.
  • Candidates will collaborate with cross-functional teams to map existing support processes and develop clear documentation including SOPs and process flows.
  • Workday offers a flexible work approach requiring at least 50% time in-office or field while providing trust to take risks and tools to grow.

Matching Summary

The role involves analyzing knowledge trends and driving process optimization to strengthen the knowledge ecosystem and enhance digital AI tools.

Skills & Requirements

Must-have

  • 8+ years Business Process Analyst experience
  • 5+ years knowledge management tools and KCS
  • SQL and data visualization proficiency
  • Process mapping with Lean Six Sigma
  • Digital agent and chatbot experience

Nice-to-have

  • Strong analytical problem-solving skills
  • Adaptable self-starter in high-growth environment
  • Excellent written and verbal communication
  • Curious minds and courageous collaborators

Key Requirements

  • Bachelor's degree in related field
  • 8+ years as Business Process Analyst
  • 5+ years in knowledge management
  • 2+ years SQL experience
  • KCS and Lean Six Sigma certification desirable

Work Rights

Not specified

Tailored Resume

Cover Letter