Customer Support Consultant

Idexx

Remote
Customer interaction
Problem resolution
Team collaboration
Our Support Consultants for laboratory diagnostics work daily with veterinarians to handle submitted animal samples for dogs, cats, birds, reptiles, and all other small and large pets

Job Summary

  • Our Support Consultants for laboratory diagnostics work daily with veterinarians to handle submitted animal samples for dogs, cats, birds, reptiles, and all other small and large pets.
  • You will receive comprehensive onboarding through our IDEXX Customer Support Trainer team on-site and in online seminars.
  • We believe in you - with a team of over 10,000 employees worldwide, there are many opportunities for learning, personal and professional development.

Matching Summary

Our Support Consultants for laboratory diagnostics work daily with veterinarians to handle submitted animal samples for dogs, cats, birds, reptiles, and all other small and large pets.

Skills & Requirements

Must-have

  • Customer interaction
  • Problem resolution
  • Team collaboration
  • German language proficiency
  • English language proficiency

Nice-to-have

  • Customer-centric mindset
  • Creative and empathetic thinking
  • Flexibility and adaptability
  • Detail-oriented and precise

Key Requirements

  • Completed vocational training or degree
  • Proficiency in Microsoft Office
  • Experience with Salesforce is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter