It Support Engineer

WPP

Ghana
**
On-site it support delivery
Level 1 and level 2 issue resolution
Infrastructure project assistance
** WPP is seeking an IT Support Engineer to provide on-site technical support to employees and agencies in Ghana. This role focuses on delivering high-quality service while contributing to the modernization of WPP’s technology operations. **

Job Summary

  • This role serves as a trusted resource for handling Level 1 and Level 2 IT issues within the Service Desk.
  • The position requires providing world-class on-site support services to WPP employees, agencies, and visiting clients in Ghana.
  • The team is undergoing significant transformation to modernize ways of working, shift to cloud architectures, and drive automation.

Matching Summary

Match Score: 75

** WPP is seeking an IT Support Engineer to provide on-site technical support to employees and agencies in Ghana. This role focuses on delivering high-quality service while contributing to the modernization of WPP’s technology operations. **

Skills & Requirements

Must-have

  • On-site IT support delivery
  • Level 1 and Level 2 issue resolution
  • Infrastructure project assistance

Nice-to-have

  • Remote support capabilities
  • Willingness to travel for additional locations
  • Collaboration with enterprise teams

Key Requirements

  • Must be available for 100% onsite work
  • Experience with IT Service Desk operations
  • Ability to assist Infrastructure personnel with projects

Work Rights

Not specified

Tailored Resume

Cover Letter