The role provides patient-focused customer service including outpatient and inpatient registration and insurance verification functions
Job Summary
The role provides patient-focused customer service including outpatient and inpatient registration and insurance verification functions.
Employees must collect patient financial liability payments and ensure patients meet financial requirements such as Medicare medical necessity and payer pre-certifications.
The position requires synthesizing operational data to support leadership decision-making while adhering to federal laws and Trinity Health compliance programs.
Matching Summary
The role provides patient-focused customer service including outpatient and inpatient registration and insurance verification functions.
Skills & Requirements
Must-have
Hospital registration experience
Insurance verification skills
Medical terminology knowledge
Diagnostic coding proficiency
Procedural coding knowledge
Nice-to-have
Customer service background
Pre-service department experience
Emergency department training
Bed desk operations knowledge
Data analysis capabilities
Key Requirements
High school diploma or equivalent
HFMA CRCR or NAHAM CHAA certification within one year
Minimum one year customer service experience for PAR I
Minimum two years hospital registration experience for PAR II