Front Desk Agent

Four Seasons

Vail, CO, US
Base: $27.78 ph; bonus/equity: commission + upsell...
Guest check-in and check-out
Hotel operating systems knowledge
Customer complaint handling
The Front Desk Agent ensures guests have a smooth arrival and departure experience while maintaining high hospitality standards

Job Summary

  • The Front Desk Agent ensures guests have a smooth arrival and departure experience while maintaining high hospitality standards.
  • Four Seasons offers competitive benefits including medical, dental, life insurance, 401k with company matching, and discounted travel and services worldwide.
  • The workplace promotes employee development, engagement, and a supportive team culture with opportunities to participate in community initiatives.

Matching Summary

The Front Desk Agent ensures guests have a smooth arrival and departure experience while maintaining high hospitality standards.

Salary

Base: $27.78 per hour; Bonus/Equity: Commission and Upsell Incentive; Benefits: Medical, Dental, Life Insurance, 401k matching, discounted travel and services

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Hotel operating systems knowledge
  • Customer complaint handling
  • Multi-tasking ability
  • Fluency in English
  • Financial and credit procedures

Nice-to-have

  • Ability to speak Spanish
  • Personalized guest recommendations
  • Team collaboration and engagement
  • Community involvement initiatives
  • Career development and training

Key Requirements

  • 1-2 years luxury hotel experience
  • Experience with Opera system preferred
  • Current US work authorization
  • Good communication skills

Work Rights

Current work authorization in the United States required

Tailored Resume

Cover Letter