As a Sales Advisor, you will play a key role in creating an excellent customer experience by welcoming customers, guiding them in the store, and helping them find what they need among our displayed products
Job Summary
As a Sales Advisor, you will play a key role in creating an excellent customer experience by welcoming customers, guiding them in the store, and helping them find what they need among our displayed products.
You will share your fashion and product knowledge to help customers make informed choices and actively promote the Customer Loyalty program (Hello Member), collaborating with your team to provide exceptional service at every step of the customer journey.
H&M Group offers comprehensive development opportunities worldwide, attractive benefits, and a 25% employee discount on all H&M Group brands.
Matching Summary
As a Sales Advisor, you will play a key role in creating an excellent customer experience by welcoming customers, guiding them in the store, and helping them find what they need among our displayed products.
Skills & Requirements
Must-have
Fashion and product knowledge
Customer loyalty program promotion
Store opening and closing support
Positive brand representation
Nice-to-have
Collaborative and dynamic environments
Curiosity about merchandising technology
Willingness to learn and develop
Key Requirements
Fashion, retail, or similar customer service experience preferred