Quality Specialist

Summitdenver

Unknown
Base: $21.50-$22.25ph; bonus/equity: not specified...
Fully remote
Outbound patient calls for medication adherence
Electronic medical record (emr) navigation
Medication reconciliation and refill requests
We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care

Job Summary

  • We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
  • As a Quality Specialist, you will partner closely with quality, population health, and pharmacy teams to deliver wrap-around care for patients.
  • VillageMD highly values the health and wellness of team members and offers comprehensive benefits including Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Matching Summary

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Salary

Base: $21.50-$22.25/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Life, Disability, Vision, FSA, 401k

Skills & Requirements

Must-have

  • Outbound patient calls for medication adherence
  • Electronic Medical Record (EMR) navigation
  • Medication reconciliation and refill requests
  • Work from home with secure workspace
  • Coordination with pharmacy and clinical teams

Nice-to-have

  • Bilingual English/Spanish skills
  • Experience with Medicare Advantage plans
  • Prior call center or telephonic experience
  • Ability to work in fast-paced environment
  • Strong communication and organizational skills

Key Requirements

  • High school diploma or GED equivalent
  • Certified Medical Assistant or Certified Pharmacy Technician or equivalent healthcare experience
  • Minimum 1 year healthcare experience preferred
  • Intermediate to advanced keyboarding skills (35 WPM minimum)
  • Hard-wired internet connection with minimum 100mbps download and 10mbps upload speeds

Work Rights

Not specified

Tailored Resume

Cover Letter