Order Management Representative

Air Products

Vilvoorde, Belgium
**
Order processing via email and phone
Sap data entry
Complaint and dispute registration
** Air Products is seeking an Order Management Representative who will play a critical role in processing customer orders and ensuring timely deliveries in an international environment. The ideal candidate should have experience in customer service, proficiency in Dutch and French, and familiarity with SAP. **

Job Summary

  • In this role, you play a key position within our supply chain, responsible for processing customer orders, following up on complaints, and proactively informing customers.
  • You will work in a multidisciplinary team with diverse backgrounds and have intensive contact with production, logistics, suppliers, and the commercial department.
  • You will join an international work environment where no day is the same, and you have a central role in the success of our deliveries.

Matching Summary

Match Score: 75

** Air Products is seeking an Order Management Representative who will play a critical role in processing customer orders and ensuring timely deliveries in an international environment. The ideal candidate should have experience in customer service, proficiency in Dutch and French, and familiarity with SAP. **

Skills & Requirements

Must-have

  • Order processing via email and phone
  • SAP data entry
  • Complaint and dispute registration
  • Customer communication on availability
  • Coordination with production and transport

Nice-to-have

  • Customer-centric approach
  • Stress-resistant and accurate
  • International environment experience

Key Requirements

  • Proven experience in Order Management / Customer Service
  • Fluent Dutch and French communication
  • English is the company's working language
  • Good knowledge of Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter