Lead account and revenue retention efforts with a focus on customer success and long-term engagement
Job Summary
Lead account and revenue retention efforts with a focus on customer success and long-term engagement.
Mentor, coach, and develop Dealer Relations Managers, fostering a culture of learning, accountability, and excellence.
Partner with Product Development, Marketing, Sales, and other departments to stay informed of product updates and ensure consistent customer communication.
Matching Summary
Lead account and revenue retention efforts with a focus on customer success and long-term engagement.
Skills & Requirements
Must-have
lead account and revenue retention
leverage operations and analytics
mentor coach and develop managers
partner with product development
automotive industry experience
leading and managing field teams
working with software solutions
Nice-to-have
solutions-oriented mindset
strong leadership and accountability
culture of learning
customer-centric focus
excellent communication
think fast work hard drive change
develop deep consultative relationships
negotiate effectively challenger mindset
foster a strong positive culture
proactively solicit feedback
assess individual performance
passionate enthusiastic can do attitude
vested interest in company success
Key Requirements
5 or more years of professional experience
Prior management experience
Significant experience working with software solutions and artificial intelligence