Senior Manager, Ecosystem Development Product

Western Union

Sydney, Australia
On-site
Manage non-remittance user experiences
Define business requirements
Coordinate regulatory licensing
Manage and own all aspects of the program including facilitating design and build of new non-remittance based user experiences, defining business requirements, coordinating regulatory licensing and associated compliance programs

Job Summary

  • Manage and own all aspects of the program including facilitating design and build of new non-remittance based user experiences, defining business requirements, coordinating regulatory licensing and associated compliance programs.
  • Seek and digest customer feedback, create business cases, and coordinate configuration into the Western Union App.
  • Develop overall customer value propositions including pricing, operational servicing settings and work closely with compliance and risk management.

Matching Summary

Manage and own all aspects of the program including facilitating design and build of new non-remittance based user experiences, defining business requirements, coordinating regulatory licensing and associated compliance programs.

Skills & Requirements

Must-have

  • Manage non-remittance user experiences
  • Define business requirements
  • Coordinate regulatory licensing
  • Manage commercial relationships with suppliers
  • Develop customer value propositions
  • Problem solve payments and compliance matters
  • Generate new product ideas

Nice-to-have

  • Familiarity with Confluence and Jira
  • Experience developing wireframes
  • Experience in fintechs
  • Experience in large corporate environments

Key Requirements

  • At least 7 years' experience in financial product management
  • Domestic and international payments experience
  • Process improvement, optimization, operations experience
  • Card scheme, risk and compliance management
  • Experience building and launching consumer applications
  • Strong business writing, numerical analysis, and communication skills
  • Basic understanding of systems development

Work Rights

Not specified

Tailored Resume

Cover Letter