Customer Engagement Manager, Immunology

Sanofi

Petaling Jaya, Malaysia
Customer engagement strategies
Omni-channel excellence
Cross-border initiatives
Architect and execute comprehensive local customer engagement strategies that drive measurable impact across your assigned customer segments

Job Summary

  • Architect and execute comprehensive local customer engagement strategies that drive measurable impact across your assigned customer segments.
  • Build and nurture a world-class Customer Engagement network within Immunology, establishing best practices that set industry standards.
  • Craft and implement best-in-class content strategies that amplify marketing positioning and messaging through the Glocal model.

Matching Summary

Architect and execute comprehensive local customer engagement strategies that drive measurable impact across your assigned customer segments.

Skills & Requirements

Must-have

  • Customer engagement strategies
  • Omni-channel excellence
  • Cross-border initiatives
  • KPI frameworks
  • Value propositions
  • Content strategies

Nice-to-have

  • Strategic thinking
  • Hands-on execution
  • Inspire and influence
  • Creative problem-solving
  • Relentless focus on results

Key Requirements

  • 5+ years progressive Marketing experience
  • Pharmaceutical or Healthcare industry experience
  • Specialty Care TA experience advantageous
  • Proven history in customer engagement
  • Fluent in English and Bahasa

Work Rights

Not specified

Tailored Resume

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