Job Summary

• We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
• You will provide support via phone, email, Slack, and web portal, with requests ranging from 'how to' questions through involved debugging and forensic efforts.
• This role requires availability outside normal business hours to align with the distributed team or to respond to critical security events.

Matching Summary

Skills & Requirements

Key Requirements

• 2+ years operations environment experience
• Customer service/support background
• IT, network, or IT security incident management
• Corporate customer experience in production
• Bachelor's degree or equivalent experience

Work Rights