Regional Multinational Service Delivery Manager – Latin America And The Caribbean (lac)

AIG

**
5 years operational experience in financial services
Experience managing service oriented operational environment
Knowledge of commercial and personal insurance regulations
** AIG is seeking a Regional Multinational Service Delivery Manager to oversee operations in Latin America and the Caribbean, focusing on enhancing customer service and operational efficiency in multinational insurance solutions. The ideal candidate will have significant experience in financial services, particularly in insurance operations, and will be responsible for leading service delivery and ensuring compliance with regulations across multiple territories. **

Job Summary

  • The Regional Multinational Service Delivery Manager will implement the MN Business Model and ensure global consistent processes across Latin America and the Caribbean.
  • This role requires coordinating servicing efforts for Producing Offices, Issuing Offices, and Network Partners while navigating complex reinsurance and regulatory environments.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.

Matching Summary

Match Score: 75

** AIG is seeking a Regional Multinational Service Delivery Manager to oversee operations in Latin America and the Caribbean, focusing on enhancing customer service and operational efficiency in multinational insurance solutions. The ideal candidate will have significant experience in financial services, particularly in insurance operations, and will be responsible for leading service delivery and ensuring compliance with regulations across multiple territories. **

Skills & Requirements

Must-have

  • 5 years operational experience in financial services
  • Experience managing service oriented operational environment
  • Knowledge of Commercial and Personal Insurance regulations
  • Proven background in multinational captive fronting programs
  • Proficiency in leadership strategic and analytical skills

Nice-to-have

  • Thought leadership strategy development
  • Ability to negotiate complex international agreements
  • Experience with Power BI and Qlickview platforms
  • Strong interpersonal and coaching abilities

Key Requirements

  • Minimum 5 years operational experience in financial services or insurance
  • Intimate knowledge of regulatory and technical requirements for multinational programs
  • Demonstrated ability in process re-engineering and project management

Work Rights

Not specified

Tailored Resume

Cover Letter