Sales & Service Lead - Rockefeller Center

Aloyoga

New York, United States
On-site
Lead exceptional guest experience on the floor
Analyze reports to strategize and deliver results
Ensure effective sales floor coverage
The Sales & Service Lead is integral to elevating the guest experience at ALO by ensuring targets for engagement and guest education are met

Job Summary

  • The Sales & Service Lead is integral to elevating the guest experience at ALO by ensuring targets for engagement and guest education are met.
  • This role requires leading an exceptional guest experience through assessing guest connection levels and supporting team members with feedback and coaching.
  • The incumbent will partner with Operations and Visual Managers to manage reporting, budgets, expenses, inventory control, and vendor relationships.

Matching Summary

The Sales & Service Lead is integral to elevating the guest experience at ALO by ensuring targets for engagement and guest education are met.

Skills & Requirements

Must-have

  • Lead exceptional guest experience on the floor
  • Analyze reports to strategize and deliver results
  • Ensure effective sales floor coverage
  • Partner with Operations & Visual Manager

Nice-to-have

  • Strong business acumen leveraging metrics
  • Inspire staff in daily operations
  • Build client relationships daily
  • Dynamic movement on retail floor

Key Requirements

  • Experience in retail leadership or management
  • Ability to analyze sales reports and data
  • Strong interpersonal and coaching skills

Work Rights

Not specified

Tailored Resume

Cover Letter