Not specified; not specified; flexible benefits ta...
8 years of experience in okta support space
Okta certification is required
3+ years of experience in customer support
Amex GBT is a place where colleagues find inspiration in travel as a force for good and can make an impact on the industry
Job Summary
Amex GBT is a place where colleagues find inspiration in travel as a force for good and can make an impact on the industry.
The role requires taking end-to-end ownership of questions and issues, including initial troubleshooting, identification of root cause and issue resolution.
Employees receive flexible benefits tailored to each country, travel perks from major providers, and access to over 20,000 courses on the learning platform.
Matching Summary
Amex GBT is a place where colleagues find inspiration in travel as a force for good and can make an impact on the industry.
Salary
Not specified; Not specified; Flexible benefits tailored to each country
Skills & Requirements
Must-have
8 Years of experience in OKTA Support Space
Okta Certification is required
3+ years of experience in Customer Support
Experience supporting Identity Access Management
Experience supporting LDAP SSO SAML or WS-Fed
Nice-to-have
Push creative thinking beyond industry standard practices
Excellent customer service and communication skills
Ability to work independently with little direct supervision
Ability to remain calm composed when dealing with tough situations