The Retail Bank is the public face of CommBank delivering a seamless banking experience to over 10 million personal and small business customers
Job Summary
The Retail Bank is the public face of CommBank delivering a seamless banking experience to over 10 million personal and small business customers.
In this role you will collaborate with your Branch Manager and colleagues to deliver outstanding outcomes and refer customers to specialists for complex needs.
You will build personal connections, perform financial assessments, process applications, and engage with customers through community events and feedback tools.
Matching Summary
The Retail Bank is the public face of CommBank delivering a seamless banking experience to over 10 million personal and small business customers.
Skills & Requirements
Must-have
Part time availability with fixed roster
Customer relationship building
Processing personal loans and credit cards
Performing Financial Health Checks
Adhering to banking processes and procedures
Nice-to-have
Passion for service excellence
Ability to work independently
Engagement in community events
Using digital banking technology
Capturing and acting on customer feedback
Key Requirements
Availability Monday to Friday 9:30 am – 4:30 pm
Experience in retail banking environment
Ability to conduct financial interviews and process applications
Must be able to work in a commercial retail setting