Customer Success Manager, Health/ Life Sciences Cloud - Pharma/ Med Tech Industry - French Or German Speaking
Salesforce
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Salesforce health/life sciences cloud
Saas platform use
Technical customer success
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Salesforce is seeking a Customer Success Manager for their Life Sciences Cloud segment, specifically targeting candidates with experience in the Pharma and Med Tech industries who speak French or German. The role focuses on delivering exceptional customer service to high-profile clients, aligning Salesforce capabilities to their business goals.
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Job Summary
Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion.
Help your customers achieve their business goals and outcomes on the Salesforce platform by coordinating the completion of the Signature Success catalog of services.
Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.
Matching Summary
Match Score: 75
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Salesforce is seeking a Customer Success Manager for their Life Sciences Cloud segment, specifically targeting candidates with experience in the Pharma and Med Tech industries who speak French or German. The role focuses on delivering exceptional customer service to high-profile clients, aligning Salesforce capabilities to their business goals.
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Skills & Requirements
Must-have
Salesforce Health/Life Sciences Cloud
SaaS platform use
Technical Customer Success
Consulting
Solutions Development
Technical Architecture
French or German speaking
Nice-to-have
Exceptional communicator
Professionalism
Relationship building
Collaboration skills
Learn new technologies quickly
AI CRM
Agentforce
Key Requirements
5+ years relevant industry expertise
Experience in Life Sciences is a pre-requisite
Business level fluency in English and either French or German