Customer Experience Advisor | S1 | Retail Banking | Barnsley Branch

Santander

Barnsley, United Kingdom
Base: £25,000.00 - £31,579.00 py; bonus/equity: no...
Proven customer service experience
Face-to-face or telephony background
Effective communication with customers
Santander is evolving into a technology-driven organization where people drive a customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organization where people drive a customer-centric transformation.
  • The role involves acting as the first point of contact for customers in branch or over the phone while assisting with transactions and fraud protection.
  • Employees receive competitive benefits including an 8% pension contribution, healthcare discounts, and wellbeing support across physical, mental, social, and financial pillars.

Matching Summary

Santander is evolving into a technology-driven organization where people drive a customer-centric transformation.

Salary

Base: £25,000.00 - £31,579.00 per annum; Bonus/Equity: Not specified; Benefits: 25 days holiday plus bank holidays, 8% pension contribution, voluntary healthcare

Skills & Requirements

Must-have

  • Proven customer service experience
  • Face-to-face or telephony background
  • Effective communication with customers

Nice-to-have

  • Desire to go above-and-beyond for customers
  • Flexible can-do approach to work
  • Openness to broad range of activities

Key Requirements

  • Right to work in the UK required
  • Minimum 260 hours per annum commitment

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter