Customer Service Lead

AmeriVet

Austin, TX, United States
Competitive pyy; performance bonuses available; no...
High school diploma or equivalent experience
Excellent communication skills
Prior customer service experience
The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
  • Key responsibilities include managing appointments, triaging inquiries, processing billing transactions, and maintaining accurate patient records.
  • The role offers tailored development programs, competitive pay, performance bonuses, and comprehensive health benefits for full-time employees.

Matching Summary

The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.

Salary

Competitive pay; Performance bonuses available; Not specified base amount

Skills & Requirements

Must-have

  • High school diploma or equivalent experience
  • Excellent communication skills
  • Prior customer service experience
  • Basic proficiency with scheduling software
  • Strong organizational skills

Nice-to-have

  • Experience in veterinary or healthcare setting
  • Ability to handle multiple tasks efficiently
  • Empathy for upset or emotional clients
  • Willingness to lift up to 40 pounds
  • Comfortable working in fast-paced environment

Key Requirements

  • High school diploma or equivalent work experience
  • Prior customer service experience preferred
  • Basic technology proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter