Base: $43,923; bonus/equity: not specified; benefi...
Fully remote
Support and maintain technology equipment
Fulfill support requests
Respond to and complete it service tickets
The University of Arkansas is seeking a Desktop Support Technician to provide IT support and maintenance for technology equipment and software. The role requires a combination of technical skills and customer service abilities, with a focus on supporting both Windows and Mac systems
Job Summary
The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.
Matching Summary
Match Score: 75
The University of Arkansas is seeking a Desktop Support Technician to provide IT support and maintenance for technology equipment and software. The role requires a combination of technical skills and customer service abilities, with a focus on supporting both Windows and Mac systems.
Salary
Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes
Skills & Requirements
Must-have
support and maintain technology equipment
fulfill support requests
respond to and complete IT service tickets
perform installs, configurations, and updates
transport and deployment of IT hardware
Nice-to-have
strong customer service skills
strong communication skills
work-life balance
advancing the state and building a better world
Key Requirements
Bachelor's degree in computer science or related field plus 2 years experience
Technical training in computer science plus 5 years experience
Supporting Windows and Mac computers
Experience with Endpoint management software
Experience with networking essentials
Proof of legal authority to work in the United States
Work Rights
Must have proof of legal authority to work in the United States