Customer Experience Specialist

Fullsteam

Portland, OR, US
Base: $14.19-$25 ph; bonus/equity: not specified; ...
Fully remote
Proficient in salesforce and netsuite
Strong billing and invoicing knowledge
Experience with enterprise collections
Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing seamless experiences

Job Summary

  • Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing seamless experiences.
  • This role serves as a central link between Finance, Sales, Customer Success, and Support to protect revenue and ensure billing accuracy.
  • The ideal candidate will manage billing, recurring subscriptions, account updates, and enterprise collections while supporting special projects and process improvements.

Matching Summary

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing seamless experiences.

Salary

Base: $14.19-$25 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Proficient in Salesforce and NetSuite
  • Strong billing and invoicing knowledge
  • Experience with enterprise collections
  • Advanced Microsoft Excel skills
  • Month-end financial processes

Nice-to-have

  • Proactive problem-solving abilities
  • Excellent cross-functional communication
  • Process documentation experience
  • Adaptable to fast-paced environment

Key Requirements

  • 2+ years of experience in billing, finance, and administrative operations

Work Rights

Not specified

Tailored Resume

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