Ticketing Sales & Membership – Business Operations Coordinator

Maple Leaf Sports & Entertainment Partnership (MLSE)

Toronto, Ontario, Canada
Hourly: $26.27; bonus/equity: not specified; benef...
Onsite
Salesforce proficiency required
Ticketmaster archtics experience preferred
3 days in-office work requirement
This role supports the MLSE Ticketing Strategy & Operations team by enhancing fan and client experiences across major Toronto sports franchises

Job Summary

  • This role supports the MLSE Ticketing Strategy & Operations team by enhancing fan and client experiences across major Toronto sports franchises.
  • The position requires managing Salesforce-related ticketing initiatives, testing chatbot tools, and providing operational support for secondary ticketing programs.
  • Candidates must be comfortable balancing operational execution with client sales and support while working 3 days a week in an office setting.

Matching Summary

This role supports the MLSE Ticketing Strategy & Operations team by enhancing fan and client experiences across major Toronto sports franchises.

Salary

Hourly: $26.27; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Salesforce proficiency required
  • Ticketmaster Archtics experience preferred
  • 3 days in-office work requirement
  • Customer service and sales support
  • Data reporting and analysis skills

Nice-to-have

  • Proactive problem-solving abilities
  • Strong communication and empathy
  • Experience with MLSE teams or venues
  • Ability to manage multiple workstreams
  • Detail-oriented operational mindset

Key Requirements

  • 1-3 years of Sales/Service or Strategic Planning experience
  • Post-Secondary degree in Business, Strategy, Marketing, or Finance
  • Proficiency in Word, PowerPoint, and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter