Service Bdc Administrator

Prestige Toyota of Ramsey

Ramsey, NJ, United States
Base: $35,000-$65,000; bonus/equity: not specified...
On-site
Handling inbound and outbound calls
Increase customer service satisfaction
Gather accurate customer information
Prestige Toyota of Ramsey is seeking a Service BDC Administrator to manage customer interactions and appointments, enhancing overall customer service satisfaction. The role requires strong communication, computer skills, and a positive attitude, with a commitment to customer retention and service excellence

Job Summary

  • The appointment setter utilizes their selling ability, computer skills, courteous phone manners and positive attitude to get clients in the door.
  • The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • We are committed to Growing our Company and Growing our People!

Matching Summary

Match Score: 85

Prestige Toyota of Ramsey is seeking a Service BDC Administrator to manage customer interactions and appointments, enhancing overall customer service satisfaction. The role requires strong communication, computer skills, and a positive attitude, with a commitment to customer retention and service excellence.

Salary

Base: $35,000-$65,000; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Handling inbound and outbound calls
  • Increase customer service satisfaction
  • Gather accurate customer information
  • Utilize computer and phone skills
  • Schedule solid appointments

Nice-to-have

  • Positive attitude
  • Commitment to growing people
  • Knowledge of product information

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Ability to type efficiently
  • Basic computer and phone skills

Work Rights

Not specified

Tailored Resume

Cover Letter