Account Delivery Analyst

Healthtech Inc

Philippines, Philippines
Sla dashboards and reporting
It service delivery operations
Excel and powerpoint proficiency
The Account Delivery Analyst provides operational, analytical, and administrative support to the Account Delivery Executive (ADE), ensuring accurate reporting, documentation, and coordination of delivery activities

Job Summary

  • The Account Delivery Analyst provides operational, analytical, and administrative support to the Account Delivery Executive (ADE), ensuring accurate reporting, documentation, and coordination of delivery activities.
  • Key responsibilities include preparing weekly/monthly SLA dashboards, maintaining audit-ready documentation, tracking financial data, monitoring incident/problem/change records, and assisting in client-facing presentations.
  • Healthtech Inc is committed to creating an inclusive environment for all employees and applicants, encouraging individuals of all backgrounds to apply.

Matching Summary

The Account Delivery Analyst provides operational, analytical, and administrative support to the Account Delivery Executive (ADE), ensuring accurate reporting, documentation, and coordination of delivery activities.

Skills & Requirements

Must-have

  • SLA dashboards and reporting
  • IT service delivery operations
  • Excel and PowerPoint proficiency
  • Compliance and governance focus
  • Documentation and data consolidation

Nice-to-have

  • Client-facing presentation preparation
  • Process improvement identification
  • Knowledge base maintenance
  • Inclusive work environment

Key Requirements

  • 3 years of related experience or 6 years of related experience and no degree
  • 5–7 years of experience in IT service delivery, operations, or reporting
  • Bachelor's degree in IT or related field

Work Rights

Not specified

Tailored Resume

Cover Letter