Service Planner

Carl Zeiss Pty Ltd

Breda, Netherlands
Base: not specified; bonus/equity: variable bonus;...
On-site
Coordinate product trainings
Manage specialist agendas
Proactive customer communication
Carl Zeiss Pty Ltd is seeking a Service Planner in Breda, Netherlands, to coordinate product training and customer support requests, ensuring a premium customer experience. The ideal candidate should have strong planning skills, administrative capabilities, and effective communication in Dutch, English, and preferably French

Job Summary

  • You will coordinate product trainings and customer support requests to ensure a premium customer experience.
  • You will manage the agendas of the Product Applications Specialists and ensure alignment with service administration for product training dates.
  • The role involves proactive customer communication regarding planning changes and active contribution to open order meetings.

Matching Summary

Match Score: 85

Carl Zeiss Pty Ltd is seeking a Service Planner in Breda, Netherlands, to coordinate product training and customer support requests, ensuring a premium customer experience. The ideal candidate should have strong planning skills, administrative capabilities, and effective communication in Dutch, English, and preferably French.

Salary

Base: Not specified; Bonus/Equity: Variable bonus; Benefits: 8.33% holiday allowance, 26 vacation days, pension plan

Skills & Requirements

Must-have

  • Coordinate product trainings
  • Manage specialist agendas
  • Proactive customer communication
  • CRM/SAP data maintenance
  • Work with tight deadlines

Nice-to-have

  • Suggest process improvements
  • Passion for customer service
  • Team player and flexible

Key Requirements

  • Bachelor's degree or equivalent experience
  • Planning experience required
  • Excellent administrative skills
  • Fluent Dutch, English, and French
  • CRM, Salesforce, SAP/ERP experience is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter