Patient Access Rep - Full Time - Days

Trinity Health System

Mason City, Iowa, US
Competitive wages; weekend + night differentials i...
High school diploma or equivalent
Customer service experience required
English reading writing speaking skills
The position provides patient-focused customer service by performing registration and insurance verification functions across various hospital settings

Job Summary

  • The position provides patient-focused customer service by performing registration and insurance verification functions across various hospital settings.
  • Employees are responsible for collecting patient financial liabilities including co-payments, deductibles, and deposits at the point of check-in.
  • The role offers a competitive benefit package starting on Day 1, including medical, dental, vision, and a retirement savings program with employer match.

Matching Summary

The position provides patient-focused customer service by performing registration and insurance verification functions across various hospital settings.

Salary

Competitive wages; weekend and night differentials included

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Customer service experience required
  • English reading writing speaking skills
  • Computer PC experience required
  • Typing speed 40 wpm or data entry 50-60 kpm

Nice-to-have

  • Patient access experience preferred
  • Knowledge of medical terminology desired
  • Excellent verbal and written communication skills
  • Ability to interpret customer requirements
  • Accuracy and attention to detail

Key Requirements

  • HFMA CRCR or NAHAM CHAA certification within one year
  • Minimum one year customer service experience
  • Patient Access experience preferred
  • Annual competency assessment required
  • Data entry typing proficiency required

Work Rights

Not specified

Tailored Resume

Cover Letter