Demonstrates excellent customer service skills, responds promptly to customer needs, and handles guest complaints within scope of authority
Job Summary
Demonstrates excellent customer service skills, responds promptly to customer needs, and handles guest complaints within scope of authority.
Responsible for in-person ticket sales using Ticketmaster for the performance hall and black box, and efficiently handles Will-Call according to procedures.
ASM Global is an Equal Opportunity/Affirmative Action employer, encouraging diverse candidates to apply and offering free employee parking.
Matching Summary
Demonstrates excellent customer service skills, responds promptly to customer needs, and handles guest complaints within scope of authority.
Skills & Requirements
Must-have
Customer service skills
In-person ticket sales
Cash drawer management
Ticketmaster usage
Nice-to-have
Initiative and flexibility
Effective communication skills
Experience in entertainment venue
Key Requirements
High School diploma or equivalent
Six months customer service and cash handling experience