Manager, Case Processing

Johnson & Johnson

High Wycombe, United Kingdom
On-site
Drug safety associates (dsas)
Individual case safety reports (icsrs)
Serious and unexpected suspected adverse reaction (susar) reporting
Johnson & Johnson is seeking a Manager, Case Processing in High Wycombe, UK, to oversee a team responsible for the processing of clinical trial safety reports. The ideal candidate will have significant experience in pharmacovigilance and drug safety, coupled with strong leadership skills to ensure operational compliance and quality

Job Summary

  • The Manager, Case Processing directs and oversees the operational and people management activities of a team of Drug Safety Associates responsible for processing investigational Clinical Trial (CT) Individual Case Safety Reports (ICSRs).
  • This role partners closely with Global Medical Safety Operations (GMSO) functions and Clinical Development organizations to enable compliant, timely, and efficient end-to-end management of investigational CT ICSRs.
  • Responsibilities include leading daily operational activities, managing and supporting team members, ensuring quality and regulatory compliance, and performing people-management responsibilities.

Matching Summary

Match Score: 85

Johnson & Johnson is seeking a Manager, Case Processing in High Wycombe, UK, to oversee a team responsible for the processing of clinical trial safety reports. The ideal candidate will have significant experience in pharmacovigilance and drug safety, coupled with strong leadership skills to ensure operational compliance and quality.

Skills & Requirements

Must-have

  • Drug Safety Associates (DSAs)
  • Individual Case Safety Reports (ICSRs)
  • Serious and Unexpected Suspected Adverse Reaction (SUSAR) reporting
  • Global Medical Safety Operations (GMSO)
  • Pharmacovigilance regulations

Nice-to-have

  • Coaching and staff development
  • Proactive resource planning
  • Subject-matter expert in clinical trial case processing
  • Credo-based values and ethical decision-making

Key Requirements

  • Bachelor’s degree in a health-related or scientific discipline
  • Minimum of 5 years of pharmaceutical industry or clinical experience
  • Demonstrated knowledge of global safety reporting regulations
  • Demonstrated people-management capability
  • Active professional licensure/certification (for nurses or pharmacists)

Work Rights

Not specified

Tailored Resume

Cover Letter