Octopus In Colour Internship - Credit Specialist (sensitive Care)

octopus.energy

London, GB
London living wage (pro rata)
On-site
Processing formal insolvencies
Liaising with external partners
Supporting vulnerable customers
This internship is specifically designed to address Black representation in the energy industry by being open only to candidates who identify with any Black, Black British, African or Caribbean background

Job Summary

  • This internship is specifically designed to address Black representation in the energy industry by being open only to candidates who identify with any Black, Black British, African or Caribbean background.
  • You will be supporting financially vulnerable customers navigating formal debt solutions such as Bankruptcies, DMPs, DROs, and IVAs, working closely with internal teams and external partners.
  • The role involves processing various formal insolvencies on the Kraken platform, liaising with insolvency practitioners and debt advice organisations, and maintaining accurate customer records.

Matching Summary

This internship is specifically designed to address Black representation in the energy industry by being open only to candidates who identify with any Black, Black British, African or Caribbean background.

Salary

London Living Wage (pro rata)

Skills & Requirements

Must-have

  • processing formal insolvencies
  • liaising with external partners
  • supporting vulnerable customers
  • managing sensitive customer information
  • working in a fast-paced environment

Nice-to-have

  • compassionate and empathetic
  • detail-oriented and patient
  • strong emotional resilience
  • creative problem-solving
  • motivated by purpose

Key Requirements

  • Must identify with Black, Black British, African or Caribbean background
  • Full-time availability for internship duration

Work Rights

Not specified

Tailored Resume

Cover Letter